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FAQs

Find out the answers to our commonly asked questions.

  • Do I need to be musical or have songwriting experience?
    Absolutely not! We partner with you to ensure that your song is as personal and unique as possible, and help you to feel comfortable to truly express your heart - but we will write and create your song on your behalf. Of course you will have the opportunity to provide feedback though - we want you to end up with something you are completely delighted with!
  • What type of songs do you offer?
    At The Song Scribe, we specialise in writing heartfelt, sincere expressions in a 'ballad' feel (think Adele, Ed Sheeran etc) - whether that's a love song, a song in remembrance of someone or anything in between. You can hear some examples here. ​ That's not to say that we can't write songs in other styles however - whatever it is you're looking for, please enter the information requested here, and we will be in touch. Please note that we reserve the right to refuse a songwrite if we deem the content or the intention to be in any way politically motivated, discriminatory, hateful or in any other way inappropriate.
  • I would like a fully produced song, do you offer this?
    We offer a fully produced song (e.g. more than just piano/acoustic guitar and vocals) as part of the 'Diamond Package'. The production is done by highly experienced producers and will be of the utmost professional quality. Please note that ALL of our songs are mixed and mastered by professionals to ensure that you end up with a radio quality finish.
  • What optional extras do you offer?
    Since we operate on a bespoke basis, the below list is not by any means exhaustive but just gives you some examples of optional extras you can choose to include as part of your songwriting package: Express delivery Professionally designed cover artwork (digital file) Professionally produced lyric video (digital file) Professionally produced photo reel video with your photos (digital file) Professionally produced, radio quality song (i.e. rather than receiving your song with the usual piano or acoustic guitar accompaniment, you will receive a fully produced track by a professional producer) Professionally transcribed music score (sheet music) for your song (digital file) Male vocalist or a different female vocalist Songwriting credit Live performance of the song - in person Live performance of the song - remote via video Personal songwriting session with Sarah Reynolds Ownership of the exclusive rights to the song Please note that ALL of our songs are mixed and mastered by professionals to ensure that you end up with a radio quality finish.
  • Can I choose between a male or female vocalist?
    Our songs are sung and recorded in house by Sarah Reynolds and we are confident that you will be happy with the final vocals. However, if you specifically would like a male vocalist for your song, we will try to accommodate this for you. We will require slightly longer to arrange this though and there will be an additional charge. ​ You can hear some examples of Sarah's vocals here.
  • Can I provide you with lyrics for my song?
    We work with our clients on an individual basis and take the time to get to know you, and find out exactly what you are looking for. Therefore, if you have lyrical ideas, we can definitely take those on board and try to work them into the final song. Remember, we are working for you - if we can't accommodate something, we will let you know and try to find an alternative solution.
  • Are you able to write songs for memorial services/funerals?
    At The Song Scribe, we specialise in writing heartfelt, sincere expressions and our intention is always to create an atmosphere where you feel able to be vulnerable in expressing your emotions. Nowhere is this more important than at a time of grief, and we would be honoured to help you celebrate the life of a loved one in the form of a song. ​ Please don't hesitate to enquire further about this service, and we will get in touch as soon as possible.
  • Do you offer songs in languages other than English (UK)?
    All songs at The Song Scribe are written by Sarah Reynolds who is a native English (UK) speaker, and therefore all songs will be written and sung in English (UK).
  • Where can I view the prices?
    Our work is entirely bespoke and therefore we operate on a personalised quote basis - however we do offer three songwriting packages as a starting point. To find out more, build your tailored songwriting package and receive your personalised quote, please enter the information requested here and we will be in touch.
  • Can I commission an "instrumental only" piece of music?
    If you are looking for an instrumental only (no vocals) piece of music then we can definitely try to accommodate this for you. We primarily specialise in piano based composition, so if that's something you are interested in please enter the information requested here and we will be in touch to discuss further.
  • What am I allowed to use my song for?
    The Song Scribe retains the rights to all songs written and recorded. However, you are granted a personal use license in perpetuity. This means you can use the song however you like, as long as you are not making money from it. ​ If you want to purchase the full rights to your song, we can discuss this on a case by case basis - however please note that there would be a substantial additional cost to purchase the full rights.
  • Which payment methods do you accept?
    Once you have accepted your personalised quote, we will send you an invoice. We usually request that 50% be paid upfront, and 50% on completion of the work. The invoices can be paid with any major credit/debit cards, as well as PayPal.
  • Can I purchase the sheet music to my song?
    We can add this service onto your package as an optional extra - just let us know that you're interested in purchasing the sheet music to your song when we chat.
  • Why don't you offer physical products (CDs, print outs etc)?
    At The Song Scribe our focus is ultimately on the quality of the songwriting and final song, and as such we want to focus our attention on those aspects rather than adding further complications. In addition, not offering physical products makes it much easier for us to offer our services worldwide and means that we are causing less damage to the environment. ​ You are more than welcome to print out the lyric sheet, or get the song burned onto CD. We've also had customers who have put their songs, artwork and lyric sheets onto a USB stick and then posted that to the recipient - which seems to work well.
  • How much time does it take to complete a song?
    At The Song Scribe, we value quality rather than quanity. We want to ensure that you end up with a song that is truly special, and therefore, we prefer not to rush our work. However, as a rough guide, we need the following length of time to complete each songwriting package: - Bronze Package: 1-2 weeks - Gold Package: 3-4 weeks - Diamond Package: 2 months+ That being said, if you need a song ASAP, we do offer an express service (for an additional cost). If you'd like to discuss this further with us, please do get in touch here and we can discuss things further.
  • Do you offer an express service?
    At The Song Scribe, our focus is on quality not quantity - this means that we never rush our work, but rather take the time to ensure that we truly do create something special for your loved one. However, we know that in some situations you may require a song at short notice and we will do our very best to accommodate this for you. We decide whether or not we can offer an express delivery on a case by case basis, since it really depends on our availability and the songwriting package that you wish to order. However, we will do everything we can to help make this possible for you! Please enter the information requested here and we will be in touch ASAP. Please note that there will be an additional charge for any express orders.
  • What's the cancellation policy?
    Once you have accepted your personal quote, and paid the first 50% of the invoice, you have 24 hours to change your mind and cancel your song write to receive a guaranteed full refund. After that 24 hour period, refunds are decided on a case by case basis since it depends how far the song has progressed by the time you request a refund. We know that life happens and things change, and will always ensure that you are treated fairly and compassionately - but the nature of this work unfortunately prevents us offering guaranteed full refunds at any given point.
  • Will my song be shared publicly by The Song Scribe?
    No - although The Song Scribe ultimately retains the rights to the song (unless you have opted to purchase them), we will never share your song publicly without your explicit permission. Your song is yours and there is no expectation or pressure for you to share it publicly or allow us to do so. However, if you purchase a song from us, then we may request a testimonial to feature on our website and potentially our social channels. In the event that you agree to provide us with one, it would obviously be great if we can share your song as part of that - however, this is entirely up to you.
  • What if I'm not happy with my final product?
    We involve our clients at every part of the songwriting process and we never move forwards to create the final version of your song until we have your explicit approval. In addition, ALL of our songs are mixed and mastered by professionals to ensure that you end up with a radio quality finish. Therefore, we have every confidence that you will LOVE your final product! Once you have given your explicit approval for us to move ahead to the final delivery, and paid the final invoice, this payment is non-refundable. However, in the extremely unlikely event that you are not happy with our final delivery, we will do everything we can to resolve this in the best way possible and ensure you end up with something you can treasure. You may be interested to read through some of our previous clients' experiences on our testimonials page.
  • Got a question we haven't answered here?
    Please send us a message using the chat box or the enquiry form and we'll get back to you as soon as possible!
  • Do I need to be musical or have songwriting experience?
    Absolutely not! We partner with you to ensure that your song is as personal and unique as possible, and help you to feel comfortable to truly express your heart - but we will write and create your song on your behalf. Of course you will have the opportunity to provide feedback though - we want you to end up with something you are completely delighted with!
  • What am I allowed to use my song for?
    The Song Scribe retains the rights to all songs written and recorded. However, you are granted a personal use license in perpetuity. This means you can use the song however you like, as long as you are not making money from it. ​ If you want to purchase the full rights to your song, we can discuss this on a case by case basis - however please note that there would be a substantial additional cost to purchase the full rights.
  • How much time does it take to complete a song?
    At The Song Scribe, we value quality rather than quanity. We want to ensure that you end up with a song that is truly special, and therefore, we prefer not to rush our work. However, as a rough guide, we need the following length of time to complete each songwriting package: - Bronze Package: 1-2 weeks - Gold Package: 3-4 weeks - Diamond Package: 2 months+ That being said, if you need a song ASAP, we do offer an express service (for an additional cost). If you'd like to discuss this further with us, please do get in touch here and we can discuss things further.
  • Do you offer an express service?
    At The Song Scribe, our focus is on quality not quantity - this means that we never rush our work, but rather take the time to ensure that we truly do create something special for your loved one. However, we know that in some situations you may require a song at short notice and we will do our very best to accommodate this for you. We decide whether or not we can offer an express delivery on a case by case basis, since it really depends on our availability and the songwriting package that you wish to order. However, we will do everything we can to help make this possible for you! Please enter the information requested here and we will be in touch ASAP. Please note that there will be an additional charge for any express orders.
  • What's the cancellation policy?
    Once you have accepted your personal quote, and paid the first 50% of the invoice, you have 24 hours to change your mind and cancel your song write to receive a guaranteed full refund. After that 24 hour period, refunds are decided on a case by case basis since it depends how far the song has progressed by the time you request a refund. We know that life happens and things change, and will always ensure that you are treated fairly and compassionately - but the nature of this work unfortunately prevents us offering guaranteed full refunds at any given point.
  • What if I'm not happy with my final product?
    We involve our clients at every part of the songwriting process and we never move forwards to create the final version of your song until we have your explicit approval. In addition, ALL of our songs are mixed and mastered by professionals to ensure that you end up with a radio quality finish. Therefore, we have every confidence that you will LOVE your final product! Once you have given your explicit approval for us to move ahead to the final delivery, and paid the final invoice, this payment is non-refundable. However, in the extremely unlikely event that you are not happy with your final delivery, we will do everything we can to resolve this in the best way possible and ensure you end up with something you can treasure. ​ You may be interested to read through some of our previous clients' experiences on our testimonials page.
  • Will my song be shared publicly by The Song Scribe?
    No - although The Song Scribe ultimately retains the rights to the song (unless you have opted to purchase them), we will never share your song publicly without your explicit permission. Your song is yours and there is no expectation or pressure for you to share it publicly or allow us to do so. However, if you purchase a song from us, then we may request a testimonial to feature on our website and potentially our social channels. In the event that you agree to provide us with one, it would obviously be great if we can share your song as part of that - however, this is entirely up to you.
  • Got a question we haven't answered here?
    Please send us a message using the chat box or enquiry form and we'll get back to you as soon as possible!
  • Where can I view the prices?
    Our work is entirely bespoke and therefore we operate on a personalised quote basis - however we do offer three songwriting packages as a starting point. ​​​​​​​To find out more, build your tailored songwriting package and receive your personalised quote, please enter the information requested here and we will be in touch.
  • Which payment methods do you accept?
    Once you have accepted your personalised quote, we will send you an invoice. We usually request that 50% be paid upfront, and 50% on completion of the work. The invoices can be paid with any major credit/debit cards, as well as PayPal.
  • What's the cancellation policy?
    Once you have accepted your personal quote, and paid the first 50% of the invoice, you have 24 hours to change your mind and cancel your song write to receive a guaranteed full refund. After that 24 hour period, refunds are decided on a case by case basis since it depends how far the song has progressed by the time you request a refund. We know that life happens and things change, and will always ensure that you are treated fairly and compassionately - but the nature of this work unfortunately prevents us offering full refunds at any point.
  • Got a question we haven't answered here?
    Please send us a message using the chat box or the enquiry form and we'll get back to you as soon as possible!
  • What type of songs do you offer?
    At The Song Scribe, we specialise in writing heartfelt, sincere expressions in a 'ballad' feel (think Adele, Ed Sheeran etc) - whether that's a love song, a song in remembrance of someone or anything in between. You can hear some examples here. ​ That's not to say that we can't write songs in other styles however - whatever it is you're looking for, please enter the information requested here, and we will be in touch. Please note that we reserve the right to refuse a songwrite if we deem the content or the intention to be in any way politically motivated, discriminatory, hateful or in any other way inappropriate.
  • What optional extras do you offer?
    Since we operate on a bespoke basis, the below list is not by any means exhaustive but just gives you some examples of optional extras you can choose to include as part of your songwriting package: Express delivery Professionally designed cover artwork (digital file) Professionally produced lyric video (digital file) Professionally produced photo reel video with your photos (digital file) Professionally produced, radio quality song (i.e. rather than receiving your song with the usual piano or acoustic guitar accompaniment, you will receive a fully produced track by a professional producer) Professionally transcribed music score (sheet music) for your song (digital file) Male vocalist or a different female vocalist Songwriting credit Live performance of the song - in person Live performance of the song - remote via video Personal songwriting session with Sarah Reynolds Ownership of the exclusive rights to the song Please note that ALL of our songs are mixed and mastered by professionals to ensure that you end up with a radio quality finish.
  • I would like a fully produced song, do you offer this?
    We offer a fully produced song (e.g. more than just piano/acoustic guitar and vocals) as part of the 'Diamond Package'. The production is done by highly experienced producers and will be of the utmost professional quality. Please note that ALL of our songs are mixed and mastered by professionals to ensure that you end up with a radio quality finish.
  • How much time does it take to complete a song?
    At The Song Scribe, we value quality rather than quanity. We want to ensure that you end up with a song that is truly special, and therefore, we prefer not to rush our work. However, as a rough guide, we need the following length of time to complete each songwriting package: - Bronze Package: 1-2 weeks - Gold Package: 3-4 weeks - Diamond Package: 2 months+ That being said, if you need a song ASAP, we do offer an express service (for an additional cost). If you'd like to discuss this further with us, please do get in touch here and we can discuss things further.
  • Can I choose between a male or female vocalist?
    Our songs are sung and recorded in house by Sarah Reynolds and we are confident that you will be happy with the final vocals. However, if you specifically would like a male vocalist for your song, we will try to accommodate this for you. We will require slightly longer to arrange this though and there will be an additional charge. ​ You can hear some examples of Sarah's vocals here.
  • Can I provide you with lyrics for my song?
    We work with our clients on an individual basis and take the time to get to know you, and find out exactly what you are looking for. Therefore, if you have lyrical ideas, we can definitely take those on board and try to work them into the final song. Remember, we are working for you - if we can't accommodate something, we will let you know and try to find an alternative solution.
  • Are you able to write songs for memorial services/funerals?
    At The Song Scribe, we specialise in writing heartfelt, sincere expressions and our intention is always to create an atmosphere where you feel able to be vulnerable in expressing your emotions. Nowhere is this more important than at a time of grief, and we would be honoured to help you celebrate the life of a loved one in the form of a song. ​ Please don't hesitate to enquire further about this service, and we will get in touch as soon as possible.
  • Do you offer songs in languages other than English (UK)?
    All songs at The Song Scribe are written by Sarah Reynolds who is a native English (UK) speaker, and therefore all songs will be written and sung in English (UK).
  • Can I commission an "instrumental only" piece of music?
    If you are looking for an instrumental only (no vocals) piece of music then we can definitely try to accommodate this for you. We primarily specialise in piano based composition, so if that's something you are interested in please enter the information requested here and we will be in touch to discuss further.
  • Can I purchase the sheet music to my song?
    We can add this service onto your package as an optional extra - just let us know that you're interested in purchasing the sheet music to your song when we chat.
  • Why don't you offer physical products (CDs, print outs etc)?
    At The Song Scribe our focus is ultimately on the quality of the songwriting and final song, and as such we want to focus our attention on those aspects rather than adding further complications. In addition, not offering physical products makes it much easier for us to offer our services worldwide and means that we are causing less damage to the environment. ​ You are more than welcome to print out the lyric sheet, or get the song burned onto CD. We've also had customers who have put their songs, artwork and lyric sheets onto a USB stick and then posted that to the recipient - which seems to work well.
  • Got a question we haven't answered here?
    Please send us a message using the chat box or the enquiry form and we'll get back to you as soon as possible!

Songs are like a golden thread that weaves through our lives...from our very first breath, right to our last, songs journey with us - they transform us, celebrate with us and cry with us too. Some songs are part of our lives for a passing moment, and others for a lifetime - but regardless, they all leave their mark.

Let us help you create something that will truly leave a lasting impression - give the gift of a lifetime to your loved one today.

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